Customer Technical Care Agent – AT&T Bratislava


  • ID Oglasa: 1723

  • Postavljen: 30/10/2019

  • Republika: Srbija

  • Grad: Beograd

  • Telefon: +38162296643

  • Pregleda: 424


We are looking for candidates who will become part of the professional team of our partner, the multinational conglomerate holding company AT&T, the world’s largest telecommunications company. We invite you to be a part of the team that will represent the pubs of further business and successfully fill the position of:

Customer Technical Care Agent

Your tasks:

-Provide first call resolution for all customer enquiries through application of technical expertise and set off standardize high quality customer service
-Maintain positive customer satisfaction and relationship
-Handle inquiries related to service, coverage, features and devices
-Conduct in a manner that ensures data protection and confidentiality for both internal staff and customers
-Follow company regulatory requirements

Your profile:

-Fluency in English language (minimum B2 level)
-Knowledge of contact center operations is a benefit
-Developed verbal and communication skills
-Developed computer skills
-Readiness to come to Belgrade for the final assessment in November (27th or 28th)

Our Client offers:

-Working contract
-Full time working engagement- flexible 8 hour shifts
-Regular fixed salary with minimum amount of 850 EUR net up to 1050 EUR net, plus bonuses
-Relocation package – 500 EUR for moving to Slovakia

Applications can be sent until: